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  • Spring Sale, Buy 2 Pairs, Get 2 FREE

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    Shipping policy

    Shipping Details

    Countries: We currently ship to the United Kingdom, United States, Canada, Australia, and New Zealand.

    Shipping Costs

    • United Kingdom: £3.95
    • United States: $4.95
    • Canada: 5.95 CAD
    • Australia: 6.95 AUD
    • New Zealand: 6.95 NZD

    Free Shipping Thresholds

    • United Kingdom: Free shipping on orders over £50
    • United States: Free shipping on orders over $40
    • Canada: Free shipping on orders over 90 CAD
    • Australia: Free shipping on orders over $95.00 AUD
    • New Zealand: Free shipping on orders over $100 NZD

    Order Processing

    • Processing Time: Orders are processed at our warehouse within 1-3 business days, Monday to Friday.
    • Weekend Orders: Orders placed on weekends are processed the next business day.

    Transit Time

    • Estimated Delivery Time: 3-6 business days.
    • Business Days: Shipments occur Monday to Friday.
    • Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

    Shipping Process

    • Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.

    Order Tracking

    • Tracking Information: After purchase, you will receive an email with tracking information and the tracking number.
    • Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
    • Questions: Our support team is ready to assist with any questions about tracking your order.

    Missing Items

    • Reporting Missing Items: Contact our customer service within 7 days of receiving your package via contact@basecompress.com
    • Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.

    Return Policy

    • Returns: Returns are accepted within 14 days of receiving your order.
    • Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
    • Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.