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    FAQ

    Find answers to the most common questions about compression socks, sizing, shipping, and our policies. Can't find what you're looking for? Contact us for personalized help.

    Need help?

    Our team is here to answer you from Monday to Friday from 8:30 am to 7:00 pm. Saturday from 10:00 am to 5:00 pm.

    Frequently asked questions

    How do I find my compression sock size? keyboard_arrow_down
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    Follow these steps for accurate sizing:

    1. Measure in the morning before swelling occurs
    2. Ankle circumference: Measure around the narrowest part of your ankle
    3. Calf circumference: Measure around the widest part of your calf
    4. Calf height: Measure from floor to the bend behind your knee
    5. Use our size chart: See detailed sizing guide →
    What does mmHg mean ? keyboard_arrow_down
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    mmHgstands for "millimeters of mercury" and measures the amount of pressure the socks apply. Higher numbers mean firmer compression.

    Can I return compression socks if they don't fit ? keyboard_arrow_down
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    Yes! We offer a 30-day fit guarantee. If your compression socks don't fit properly, we'll exchange them for a different size or provide a full refund. See our return policy below.

    How long does shipping take ? keyboard_arrow_down
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    Shipping times (after order processing):

    • Standard shipping: 5-7 business days
    • Expedited shipping: 2-3 business days
    • Express shipping: 1-2 business days

    Orders typically ship within 1-2 business days. You'll receive a tracking number via email.

    What is your return policy ? keyboard_arrow_down
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    30-Day Fit Guarantee:

    • Return within 30 days of delivery
    • Items must be unworn, unwashed, with tags attached
    • Full refund or free exchange
    • We cover return shipping on exchanges

    Hygiene Policy: Once worn, we can only offer exchanges (not refunds) unless product is defective.